Terms of Service
Last updated: 1 July 2026
Welcome to Melbourne Hookups. By accessing or using our website at melbournehookups.com and our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before creating an account or using our platform.
1. Acceptance of Terms
By creating an account, accessing or using Melbourne Hookups, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use our platform.
2. Eligibility
Melbourne Hookups is strictly for adults aged 18 years and over. By creating an account, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into these Terms
- You are not prohibited by law from using dating or social networking services
- You have not been previously banned or removed from Melbourne Hookups
- You are using the platform for personal, non-commercial purposes
3. Account Registration
When creating an account, you agree to:
- Provide accurate, current and complete information
- Maintain and update your information to keep it accurate
- Keep your login credentials confidential and secure
- Accept responsibility for all activity under your account
- Notify us immediately of any unauthorised access or security breach
- Create only one account per person
4. User Conduct
You agree NOT to use Melbourne Hookups to:
- Post false, misleading or fraudulent information
- Impersonate another person or entity
- Harass, threaten, abuse or intimidate other members
- Send spam, unsolicited commercial messages or chain letters
- Post or share sexually explicit, obscene or pornographic content
- Solicit money, gifts or financial information from other members
- Promote escort services, prostitution or commercial sexual services
- Collect or harvest other members' personal information
- Use the platform for any illegal purpose or activity
- Post content that infringes on intellectual property rights
- Upload viruses, malware or harmful code
- Attempt to circumvent any security or access controls
5. Content You Post
By posting content (including photos, profile descriptions and messages) on Melbourne Hookups, you:
- Grant us a non-exclusive, royalty-free, worldwide licence to use, display and distribute your content on our platform
- Confirm you own or have the necessary rights to all content you post
- Agree that your content complies with these Terms and all applicable laws
- Acknowledge that we may review, monitor and remove content at our discretion
- Understand that content you share with other members may be saved or screenshot by them
6. Premium Membership & Payments
Melbourne Hookups offers both free and premium membership tiers. Premium features may require payment. By purchasing premium services, you agree that:
- All fees are in Australian Dollars (AUD) and inclusive of GST where applicable
- Payments are processed securely through our third-party payment providers
- Subscription renews automatically unless cancelled before the renewal date
- Cancellation takes effect at the end of the current billing period
- Refunds are provided at our sole discretion and in accordance with Australian Consumer Law
7. Termination
We reserve the right to suspend or terminate your account at any time, with or without cause, including but not limited to:
- Violation of these Terms
- Fraudulent or illegal activity
- Reports of harassment, abuse or inappropriate behaviour
- Extended account inactivity
- Requests from law enforcement or regulatory authorities
You may delete your account at any time through your account settings. Upon termination, your right to use the platform ceases immediately. Certain provisions of these Terms survive termination.
8. Disclaimers
Melbourne Hookups is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:
- The accuracy, completeness or reliability of member profiles
- The conduct, compatibility or safety of other members
- Uninterrupted or error-free operation of the platform
- The outcome of any interactions, dates or meetings arranged through the platform
You use Melbourne Hookups at your own risk. We strongly encourage you to follow our Safety Guide and exercise common sense when interacting with other members online and in person.
9. Limitation of Liability
To the maximum extent permitted by law, Melbourne Hookups and its officers, directors, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the platform. Our total liability to you for any claim shall not exceed the amount paid by you for premium services in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless Melbourne Hookups and its affiliates from any claims, damages, losses or expenses arising from your use of the platform, your violation of these Terms or your infringement of any third-party rights.
11. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the content, accuracy or practices of those third parties. Your use of third-party services is at your own risk and subject to their own terms and policies.
12. Dispute Resolution
In the event of a dispute, we encourage you to contact us first at support@melbournehookups.com so we can attempt to resolve the matter informally. If informal resolution fails, disputes shall be governed by the laws of Victoria, Australia, and subject to the exclusive jurisdiction of the courts of Victoria.
13. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email or through a notice on our website. Your continued use of the platform after changes take effect constitutes acceptance of the updated Terms. If you do not agree with the changes, you should discontinue use and delete your account.
14. General Provisions
- These Terms constitute the entire agreement between you and Melbourne Hookups.
- Our failure to enforce any right or provision does not constitute a waiver.
- If any provision is found unenforceable, the remaining provisions remain in full effect.
- You may not assign or transfer your account rights without our written consent.
- These Terms do not create any partnership, employment or agency relationship.
15. Contact Information
For questions about these Terms of Service, please contact us:
- Email: support@melbournehookups.com
- Contact form: Contact Page
- Mail: Melbourne Hookups, Melbourne CBD, Victoria, Australia